INFORMATION ABOUT US
Weekl.ie is a website operated by Weekl.ie Limited ("we" or "us" or "Weekl.ie"), incorporated and registered in Ireland, whose registered office is at 16 Hanover Dock, Hanover Quay, Dublin 2. Ireland. Our Company registration number is 625799. Our VAT number is 3635328HH.
Weekl.ie delivers boxes of seasonal, artisan and organic food & drink.
Weekl.ie is available for delivery in Dublin 1, 2, 3, 4, 5, 6, 6W, 7, 8, 10 and 12 and North Wicklow.
When you place an order through our order form, an email thanking you for your order and confirming your order will be sent to you.
Please ensure that you have given us a correct email address as this is how we will communicate with you about your order. Please also ensure that you provide an accurate address and telephone number to ensure that your order arrives at the correct person/location. If there is no answer to your doorbell/knocking on the door, we will call and or text to contact you and try to arrange an alternative location to deliver the goods. If you do not open the door or respond to telephonic correspondence within 10 minutes of our delivery drivers physically reaching your address, we reserve the right to leave the premises, and you will be charged for the Order.
Weekl.ie will always aim to provide quality service and will be the first contact in the event there is are any issues with your order including in regards to food quality or an unavailable product (we will try to provide an alternative product if we do not have the product you ordered.. If we do not have an alternative product to offer we will refund you for the product). You are legally entitled to receive the food, beverage, home essential products and other groceries that you have ordered.
All orders made by you are subject to stock availability. Weekl.ie reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer name, the same debit/credit card, and/or orders that use the same billing and/or shipping address.
PRODUCTS and ALLERGEN INFORMATION
All food, beverage, cleaning products, groceries and other products sold through our platform are subject to availability. If any item is out of stock, we will contact you via email (failing a reply by the customer from an email we will call and or text you on the mobile number provided) to arrange an alternative product or we will issue you with a refund. Weeklie cannot guarantee that any of the grocery items sold by us are free of allergens. Our suppliers are responsible for information regarding the contents of products, including (but not limited to) food labelling information and information regarding allergens. It is your responsibility to review the allergen notice on each product.
To request a refund due to an issue with a product you ordered, you must make your request within 3 days of the items being delivered to you. Refunds are processed immediately, but it may take 5-10 business days to see the funds in your bank or credit card account, depending on your bank.
SALE OF ALCOHOL
Alcoholic beverages can only be sold to persons over the age of 18 and proof of age may be required. Please note we can only deliver alcohol to the cardholder and bona fide photographic identification may be sought by your Weeklie delivery driver at the time of delivery. Weeklie reserves the right to refuse to deliver any alcohol to any person who does not appear to be over the age of 18, or who is or appears to be, under the influence of either alcohol or drugs. By placing an order that includes alcohol, you confirm that you are at least 18 years old. By placing an order, you agree to provide us with proof of age if requested to do so. In cases where we need to return alcohol products not due to our fault, we reserve the right to charge a return fee.
AVAILABILITY AND DELIVERY
We aim to facilitate a convenient delivery service. Unfortunately, things don’t always go as planned, and factors, such as traffic conditions and weather may occasionally prevent us from achieving your requested delivery time in this regard. We will do our best to ensure that your order is delivered within the delivery slot chosen. We will endeavour to contact you if your delivery is likely to be late due to any of the factors mentioned above.
Order cancellations can only happen within 8 hours of placing an order and can be cancelled by sending an email to firstname.lastname@example.org
PRICE AND PAYMENT
All product prices are shown in Euro, and are inclusive of Irish Value Added Tax, if any, depending on the region specified by the Customer.
We accept payment for orders by MasterCard, Visa, Visa Debit and Amex. We also accept payment for orders using our Weekl.ie Gift Vouchers
By placing your order, you authorise us to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation, including but not limited to, to: (I) maintain any comments in confidence; (II) pay compensation for any comments; or (III) respond to any comments.
By sending and/or posting your comments, you agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website
You agree to not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Weeklie determines free trial eligibility at its sole discretion and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold if we determine that you are not eligible. We will charge the subscription fee for the next billing cycle to your Payment Method at the end of the free trial period unless you cancel your subscription before the end of the free trial period. The Weeklie fee will be charged to your Payment Method on the specific billing date. The length of your billing cycle will depend on the type of subscription that you choose when you sign-up for the service. In some cases, your payment date may change, for example, if your Payment Method has not successfully settled or if your paid subscription began on a day not contained in a given month. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply to subsequent billing cycles following notice of the change(s) to you. You can cancel your Weeklie monthly subscription at any time, and you will continue to have access to the Weeklie service through the end of your billing period. To cancel, email email@example.com with notice of cancellation.
To the extent permitted by law, Weeklie provides our website and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our service, or that it will be timely or error-free or that defects will be corrected. Subject as provided below, neither Weeklie nor any Weeklie suppliers shall have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our service. If Weeklie or the Weeklie suppliers is found to be liable to you, our total aggregate liability is limited to the purchase price of the order you have paid for in your order. This does not include or limit in any way Weeklie's or any Weeklie suppliers liability for any matter for which it would be illegal for us or it to exclude, or attempt to exclude, our or its liability, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.
EVENTS OUTSIDE OUR CONTROL
No party shall be liable to the other for any delay or non-performance of its obligations under this Agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, earthquake, explosion or civil commotion. For the avoidance of doubt, nothing in clause 11 shall excuse the Customer from any payment obligations under this Agreement.
Neither you, Weeklie nor the Weeklie suppliers shall be responsible to the others for any delay or non-performance of its obligations under this agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, earthquake, explosion or civil commotion.
If any provision of this agreement is judged to be illegal or unenforceable, the continuation in full force and effect of the remainder of the provisions shall not be prejudiced.
These terms contain the whole agreement between the parties relating to its subject matter and supersede all prior agreements, arrangements and understandings between the parties relating to that subject matter.
OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
LAW AND JURISDICTION
USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK. CHANGES ARE PERIODICALLY MADE TO THE WEBSITE AND MAY BE MADE AT ANY TIME WITHOUT NOTICE TO YOU. THE PLATFORM IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WEEKLIE MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE PLATFORM OR THE CONTENT OF ANY WEBSITES LINKED TO THE WEEKLIE WEBSITE. WEEKLIE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEEKLIE SERVICE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF WEEKLIE'S SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.
WEEKLIE DOES NOT WARRANT THAT THE WEBSITE WILL OPERATE ERROR-FREE OR THAT THE WEBSITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. IF YOUR USE OF THE WEBSITE RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, WEEKLIE SHALL NOT BE RESPONSIBLE FOR THOSE COSTS. WEEKLIE, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. WEEKLIE MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE CONTENT, SERVICES, PLATFORM, SOFTWARE, TEXT, GRAPHICS OR LINKS. WEEKLIE AND ITS AFFILIATES AND LICENSORS CANNOT AND DO NOT GUARANTEE THAT ANY PERSONAL INFORMATION SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, DELETED, DESTROYED OR USED BY OTHERS.
WEEKLIE DOES NOT USE TEMPERATURE CONTROLLED VANS WHEN TRANSPORTING FOOD FROM STORAGE TO THE DELIVERY LOCATION, INSTEAD, WE USE THERMO BOXES TO EXTEND THE CHILL CHAIN BEYOND THAT OF A REGULAR CUSTOMER PURCHASING THE GOODS AND TRANSPORTING IT HOME THEMSELVES. WEEKLIE EMPLOYEES ARE ALSO TRAINED TO ENSURE FROZEN AND COOKED ITEMS ARE KEPT SEPARATE FROM CHILLED AND COOKED ITEMS TO REDUCE THE RISK OF CROSS-CONTAMINATION.
YOU AGREE THAT WEEKLIE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH (I) YOUR USE OF THE SERVICE(S); (II) THE LIABILITY OR FITNESS OF ANY WEEKLIE EMPLOYEE; OR (III) IN CONNECTION WITH THE PERFORMANCE OF OR BROWSING IN THE SITE OR YOUR LINKS TO OTHER SITES FROM THIS SITE, EVEN IF WEEKLIE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU FURTHER AGREE THAT WEEKLIE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM INTERRUPTION, SUSPENSION OR TERMINATION OF SERVICES, INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, WHETHER SUCH INTERRUPTION, SUSPENSION OR TERMINATION WAS JUSTIFIED OR NOT, NEGLIGENT OR INTENTIONAL, INADVERTENT OR ADVERTENT. IN NO EVENT SHALL WEEKLIE'S TOTAL LIABILITY TO YOU FOR ANY LOSSES ARISING HEREUNDER EXCEED THE AMOUNTS PAID BY YOU TO WEEKLIE HEREUNDER. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF WARRANTIES OR OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SHOULD A JURISDICTION BE ADVERSE TO A LIMITATION OR EXCLUSION OF WARRANTIES, SUCH PROVISION SHALL BE DEEMED SEVERABLE FROM THIS AGREEMENT AND THE OTHER PROVISIONS SHALL REMAIN IN FULL FORCE AND EFFECT.